WHAT HAPPENS AFTER YOU FILE AN INSURANCE CLAIM

Once your accident is reported, you or your legal representative will be contacted by the insurance claims adjuster assigned to your file.

In some cases the adjuster will want to meet with you in person; in other cases the entire insurance claim will be handled over the telephone. To support your insurance claim, you may also be required to complete an insurance claim form, also known as a Proof of Loss form (a sworn statement in support of your claim).

Your legal representative will correspond with the adjuster to determine the extent to which the insurance claim is covered by your insurance policy, explain the coverage provided by your policy, and help guide you through the entire claims process. If you have any questions or if there is something about your policy or insurance claim that you don’t understand, ask your legal representative to clarify it for you.

Again, please keep in mind that the insurance claims relating to property damage and insurance claims relating to injuries as a result of the accident are two different claims.